Over the years we have received so many wonderful reviews from our customers. We are excited to share what they have to say about us.
You can also read additional reviews on our Google, Facebook, and Groupon pages!
Please read the comments below. If you would like to have your testimonial added to our website, please send it to us for review.
Friendly and knowledgeable, concerned about making sure your eyes get the healthiest options.
- Christina Knight
Amazing customer service and such a wonderful experience. The staff were extremely helpful and courteous and very fast! After a relaxing eye exam, I was guided to select glasses that I preferred and that were suggested for me, as well. After the selection the helpful Optician assisted me with my purchase, even knowing what my plan covered based on where my spouse and I worked. Fantastic! Glasses were ordered once all was confirmed. Looking forward to my stylish glasses.
Great staff. Groupon was a good advertisement for them. I wouldn't have known about them except for the add on Groupon.
The staff is very knowledgeable and friendly. They have a large selection of designers frames, and they all seem to be a very good quality. The staff cater to your needs and give very good advices. My daughter and I went there just at their closing time (without knowing that they are closing) and we stayed there for another hour deciding on frames and our purchase. They were very patient and never gave the impression that in fact they have been closed for over an hour on Sat aft. I would definitely recommend University Vision Centre to anyone. This is a first!
- Oliver A
I really appreciated the service and such patience as I tried on so many different frames.
I didn't even know this business existed until I bought my Groupon...now I'll most likely return when I need new glasses. Thank you.
A pleasure to deal with, and I was looking for a new shop to buy glasses. Thanx
I found the store to have a great selection. There was one girl working there and when I walked in she immediately asked me what I was looking for and helped pick out glasses she thought I would like. I did find a great pair of Dior glasses that will be ready in approximately 2 days. I would definitely recommend checking out the University Vision Centre.
Great selection of eye wear and the person who helped us was wonderful at suggesting frames that would suit our sons needs.
My wife has always received great service from knowledgeable staff at the University Vision Centre and they were very helpful when she recently broke her glasses.
- Dave Welton
Love love loved it!! Without a question, absolutely the best place to buy glasses in the Kitchener-Waterloo area. The service and quality of lenses and frames are unsurpassed. The staff is friendly, patient and knowledgeable. I had a ton of questions and they couldn't be more kind and informative! Two thumbs up !!
- Cyrus Samimi
This has been my third visit, and once again I have experienced exceptional as well as professional service when examining a selection of glasses. With a wide variety to choose from, working with professionals I was able to find very suitable eyewear once again. Excellent experience today placing my new glasses on. Well recommended.
- Alex Monteiro
The staff at the University Vision Centre are very friendly, polite, and patient. While choosing two different glasses, I felt so well taken care of. All my questions were answered and I was presented with various options to choose from. University Vision Centre definitely deserves public recognition for their professionalism.
- Gunther Kramer
It was my first experience with this company, but I am very happy that I chose it. The customer service experience was excellent, the staff there really helped me out, especially Helen who made a huge difference with the whole experience, in choosing my eyeglasses and much more. I highly recommend it.
- Raluca Fizesan
Fantastic customer service and expert product knowledge. I have the best vision I have ever had since having to wear glasses.
- Ana T